Terms and Conditions

Welcome to GiordanoTec. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. Services Overview

GiordanoTec provides professional creative services including:

• Graphic Design
• Multimedia Production
• Web Development
• Social Media Management
• Consulting Services

All services are subject to availability and may be modified or discontinued at our discretion.

2. Client Responsibilities

As a client, you agree to:

• Provide accurate, complete, and timely information necessary for project completion
• Respond promptly to requests for feedback, approvals, and materials
• Ensure you have the legal right to use all materials provided to us
• Pay all agreed-upon fees according to the payment terms
• Communicate professionally and respectfully with our team

3. Project Proposals and Quotes

All project proposals and quotes are:

• Valid for 30 days from the date of issue unless otherwise stated
• Based on the information provided at the time of request
• Subject to change if project scope is modified
• Not binding until a formal agreement is signed by both parties

4. Payment Terms

Deposits and Payments

• A deposit of 50% is typically required before work begins on most projects
• The remaining balance is due upon project completion or as outlined in the project agreement
• Payment is due within 15 days of invoice date unless otherwise agreed
• Late payments may incur a fee of 1.5% per month on the outstanding balance

Accepted Payment Methods

• Bank transfer
• PayPal
• Zelle
• Credit/Debit cards (subject to processing fees)

5. Project Timeline and Delivery

• Project timelines are estimates and may vary based on project complexity and client responsiveness
• Delays caused by client actions or inactions may extend the project timeline
• Rush fees may apply for expedited delivery requests
• We are not liable for delays caused by circumstances beyond our reasonable control

6. Revisions and Changes

• The number of revisions included in each project will be specified in the project agreement
• Additional revisions beyond the agreed-upon number may incur extra fees
• Major scope changes will require a new quote and may affect project timeline
• Revision requests must be submitted in writing with clear, specific feedback

7. Intellectual Property Rights

Ownership

• Upon full payment, you will own the final deliverables as specified in the project agreement
• We retain ownership of preliminary drafts, sketches, and working files unless otherwise agreed
• We reserve the right to display completed work in our portfolio and marketing materials

Client-Provided Materials

• You warrant that you have the legal right to use all materials provided to us
• You are responsible for obtaining necessary permissions, licenses, and releases
• We are not liable for any copyright or trademark infringement related to client-provided materials

Third-Party Elements

• Some projects may include third-party elements (fonts, stock images, plugins) requiring separate licenses
• You are responsible for obtaining and maintaining necessary licenses for these elements
• We will clearly communicate any third-party licensing requirements

8. Warranties and Disclaimers

Our Warranties

• We warrant that our work will be performed in a professional and workmanlike manner
• We warrant that we have the right to provide the services offered

Disclaimers

• Services are provided "as is" without warranties of any kind beyond those explicitly stated
• We do not guarantee specific results, rankings, or performance metrics
• We are not responsible for results affected by factors outside our control

9. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability for any claim shall not exceed the total amount paid for the specific project
• We are not liable for indirect, incidental, consequential, or punitive damages
• We are not liable for damages resulting from your use or inability to use deliverables
• You agree to indemnify us against claims arising from your use of deliverables

10. Cancellation and Refunds

Client Cancellation

• You may cancel a project at any time with written notice
• Deposits are non-refundable once work has commenced
• You will be billed for all work completed up to the cancellation date
• Cancellation fees may apply as outlined in the project agreement

Our Cancellation

• We reserve the right to terminate projects for non-payment or breach of these Terms
• We may cancel projects at our discretion with full refund of payments received

11. Confidentiality

• We will treat all client information and materials as confidential
• We will not disclose confidential information to third parties without your consent
• A separate Non-Disclosure Agreement (NDA) can be executed if required

12. Website Use

Acceptable Use

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Transmit viruses, malware, or harmful code
• Scrape, harvest, or collect data from our website without permission
• Interfere with or disrupt our services

13. Links to Third-Party Sites

• Our website may contain links to third-party websites
• We are not responsible for the content or practices of these external sites
• Links do not imply endorsement or affiliation

14. Dispute Resolution

• Any disputes will first be addressed through good-faith negotiation
• If negotiation fails, disputes may be resolved through mediation or arbitration
• These Terms are governed by the laws of the jurisdiction where GiordanoTec operates

15. Force Majeure

We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, labor disputes, government actions, or internet service disruptions.

16. Modifications to Terms

• We reserve the right to modify these Terms at any time
• Changes will be effective upon posting to our website
• Continued use of our services constitutes acceptance of modified Terms
• Material changes may be communicated via email to registered clients

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, together with any project-specific agreements, constitute the entire agreement between you and GiordanoTec regarding the use of our services.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.